Shipping Policy
Thank you for shopping at Rooster Puffs. We appreciate your business and are committed to providing you with the best possible service. Please read our shipping policy below to understand how we handle your orders.
Shipping Times
Our products are sourced from various suppliers and manufacturers worldwide. Shipping times may vary based on your location, the product’s origin, and its destination. We aim to process and ship your order as quickly as possible, typically within 7-10 business days. However, please note that in some cases, it may take up to 2-4 weeks for your order to be delivered. We will do our best to provide you with an estimated delivery time for each product.
Shipping Locations
We ship to customers worldwide. However, please note that some products may have shipping restrictions due to local laws and regulations. It is your responsibility to be aware of and comply with your country’s import regulations.
Order Tracking
Once your order is shipped, we will provide you with a tracking number to monitor the status of your delivery.
Shipping Costs
Shipping costs are determined by the weight and size of the product, as well as the destination. You will be informed of the shipping costs during the checkout process.
Lost or Damaged Items
If your order arrives damaged or does not arrive at all, please contact our customer support team, and we will do our best to assist you in resolving the issue.
Please note that we are not responsible for any customs or import duties that may be incurred. It is your responsibility to pay these fees if they apply.
